Using an address lookup

The Address Lookup component allows customers to enter their address in two ways:

1. Search and Select: Customers can type their address into a search field. As they type, a list of matching addresses appears in a dropdown. Selecting one will automatically populate the field.
2. Enter Manually: If the address isn’t found or the customer prefers not to search, they can choose to enter their address manually using separate fields (e.g., street address, suburb, state, postcode). 

When you should use an address lookup

• When you need a full and accurate address without errors
• You want address data in a consistent format

When you should avoid using an address lookup

• When you only need a part of an address (e.g. only suburb)

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Guidelines

Do:

• Use clear labels and instructions to help customers understand how they can provide their address
• Especially for personal addresses, share why the address is needed and how the data will be used 

Don't:

• Use the component to capture international addresses - it works best for Australian addresses

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Add an address lookup

1. Navigate to Structure > Webforms > Forms and locate your webform by typing its name into the search.
2. Open your webform and navigate to Build > + Add element.
3. In the Select an element popup, select the Address lookup element.
4. Complete the Add Address lookup element form:
   • Title: The form label that is shown for the field
   • Available countries: Select Australia so that it can search for addresses within the country
   • First Name: Select the Hidden option so it doesn't show on the form
   • Middle Name: Select the Hidden option so it doesn't show on the form
   • Last Name: Select the Hidden option so it doesn't show on the form
   • Organization: Select the Hidden option so it doesn't show on the form
   • Address line 2: Select the -No override- option
   • Address line 3: Select the -No override- option
   • Sorting code: Select the -No override- option
   • Dependent locality: Select the -No override- option

Need any more help?

If you have any questions, or require assistance with anything mentioned in this article, submit a request via the webform.