- How do people search?
- User research at low or no cost
- Research and data (CX Toolkit)
- New features and continuous improvement (CX Toolkit)
- Accessibility and inclusivity (CX Toolkit)
- Managing content (CX Toolkit)
- Design and brand (CX Toolkit)
- Using Google Analytics for usability research
- Reviewing customer feedback
- Audience data from Google Analytics
- Understanding customers (CX Toolkit)
- CX Toolkit - introduction
Help Hub
https://nswdigitalchannels.zendesk.com/hc/en-au/categories/8570744947983-Resources
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Resources
Find information, guides and other valuable resources
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https://nswdigitalchannels.zendesk.com/hc/en-au/categories/8573966813455-Training
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Training
Register for online training sessions to learn and develop your skills
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https://nswdigitalchannels.zendesk.com/hc/en-au/requests/new
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Request support
Ask a question, get support and provide feedback
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https://nswdigitalchannels.zendesk.com/hc/en-au/sections/8570847167887-Grants
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Grants
Build and edit your grant, or add recipients so they appear on the funding finder
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https://nswdigitalchannels.zendesk.com/hc/en-au/categories/8550254510991-What-s-new
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What's new
Stay up to date with new features and changes to nsw.gov.au
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https://nswdigitalchannels.zendesk.com/hc/en-au/categories/8570509401359-Community-and-events
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Community and events
Join our communities and events to receive the latest information
Media release, Grants, Privacy