As we introduce new features and functionality to the site, we are committed to a program of ongoing research, so that we continually test and learn.
In this we are guided by methodologies outlined in the NSW Digital Service Toolkit, particularly the Design Standards and project phases explained in the Delivery Manual.
New features are introduced as agencies with new requirements come onto the site, or where the nsw.gov.au teams identify a particular need.
You can request a new feature through the New Feature request form.
We also undertake a program of continuous improvement, where we monitor and review the performance of components and templates to make sure they continue to deliver for both agencies and our customers. If you would like to suggest a change or improvement to an existing component or template, raise a request.
Need any more help?
If you have any questions, or require assistance with anything mentioned in this article, submit a request via the webform.