Using videos on nsw.gov.au

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Video can play an important part in engaging your audience with your content. The video content should be accessible to all the audience including people with disability.

Ensure your video meets accessibility standards

At a minimum, videos must have:

  • transcripts for people who don't want to watch the video, and for search engine indexing
  • closed captions for people who can't hear the dialogue and other sounds.

For further information and resources visit Video and audio – Digital.NSW.

On this page


 

Before you start

Your video must first be uploaded onto a streaming platform by the Social Media team. You can request to upload a video to Youtube to our team by filling in the form.

 

Using videos

Do

  • Use high-quality video that is clear and easy to see.
  • Only include a video if it is relevant to the page and will help the audience understand the information or to complete a task.
  • Ensure your video has closed captions.
  • Do provide a transcript of the video.
  • Make sure you have the necessary permissions and rights to use any video content.

Don't

  • Ensure your video is not set to auto-play as this can be annoying or distracting for the audience. Let the audience choose if they wish to play the video.
  • Don't use too many videos on a page as this can slow down the page loading and make it difficult for the audience to find the information they need.
  • Don't use videos that are too long as they may cause the audience to lose interest quickly.
  • Don't use videos without the necessary permissions.

 

How to upload a video

Once your video has been uploaded onto Youtube or Vimeo, and you have the video transcript, you can upload the video to the media library.

If videos are "unlisted" on the YouTube or Vimeo channel, they will not be available for use as a remote video on nsw.gov.au.

  1. Go to Content > Media > Add media > Remote video.
  2. Add New title (mandatory). Enter the title of the video. The title of the video will show in a grey box underneath the video.
  3. Enter a short Description (recommended) of the video. The description will show under the title.
    • Always use a video title and description. If you do not use a video title and description, the grey box will still show under the video, but it will just be blank.
  4. Enter the Video URL (mandatory). Only remotely hosted video from YouTube or Vimeo can be uploaded.
  5. Custom thumbnail (optional). Customises the image that displays on the video before it plays. The thumbnail displays behind the video play button. Save your thumbnail to your personal drive and then select Choose File. Thumbnails are not available from the media library.
  6. Agency (mandatory): search for your agency/department.
  7. Editorial group (mandatory): the group responsible for the video.
  8. Enter the video Transcript. The video transcript will show on the page as a hyperlink with the label 'Read transcript' underneath the title and description in the grey box. Clicking the label will display the transcript in a separate pop-up window.
  9. Note that the Duration of the video is automatically calculated by the CMS once you save your video.
  10. Save. Your video is now available to be added to your page.

 

Inserting a video in the WYSIWYG editor

Finally, you will use a WYSIWYG block/editor to add in your Remote video content using the Insert Media icon.

When inserting videos to your page you are selecting from existing videos in the media library.

It is best practice to upload your video via the Media page to ensure it’s tagged correctly.

  1. Search for the video by Name (which is the Title you gave the image when you uploaded it) and Apply filters.
  2. When you have found your video, check the box on the image and click Insert Selected button.
  3. Once the video is displayed in the WYSIWYG, you have the option to align your video. Click Edit media.
    • Align your video: None, Left, Centre or Right.
      • The default alignment is Centre as the video should size automatically to the size of the block.
  4. Save your page to check the display of the video.

See videos live on nsw.gov.au

Visit Video for live examples of videos on a page.

Need any more help?

If you have any questions, or require assistance with anything mentioned in this article, submit a request via the webform.

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